Returns & Exchanges
At Happy Dad, we stand by the quality of our premium food products; however, due to the perishable nature of our items, we offer a satisfaction guarantee to ensure you are happy with every order. If your items arrive damaged or do not meet our quality standards, please follow the steps below for a resolution.
Contact Support
Email our customer care team within 48 hours of receiving your delivery to report any issues with your order.
Provide Documentation
Attach clear photos of the packaging and the specific food items in question to help us verify the quality concern.
Review Process
Our quality assurance team will review your claim within 2 business days to determine the eligibility for a refund or replacement.
Resolution
Once approved, we will either ship a fresh replacement at no cost to you or issue a full credit back to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing